How the pricing actually works

Two layers, no surprises.

Pure hourly punishes speed. A pure retainer feels like a fee for nothing. We split the difference.

Layer 1 · Monthly base

The reason you stop thinking about IT.

Flat, predictable, and almost never a billable hour.

Chat for vision and direction: Message us on Teams for advice, quick questions, "should we do X?". No clock running.
We’re the source: We source vendors, manage relationships, and pull in our partner network. Vendors bill you directly. No markup.
Licensing review: Microsoft savings pass through to you when they apply.

Layer 2 · Hourly with a ceiling

Variable work. Controlled bill.

Set a monthly cap. Builds and changes bill hourly underneath it.

You set the cap: A monthly limit you choose (say, $2,000). We check before crossing it.
Itemized monthly report: Every hour you’re billed for, as it lands.
Quiet months stay quiet: No retainer burn. Pay only when work happens.

Plans by team size

Cost scales with your team, not with a sales rep.

Punch in your headcount and we’ll show you your plan. Your team size picks the tier — edge cases, we’ll flex.

Seems too good to be true? Try us for 30 days.

Drop us anytime in the first 30 days. No charge, no questions, no exit ransom. You stay in control of access the whole time. Disable our admin account in your tenant anytime and we’re out instantly.

Your plan

Foundation

1 – 5 users

$500/mo

vs. $4,000/mo for a part-time IT contractor

Hands-on hours

~~$300~~ $200/hr

Baselines security setup$3,000 value
3 hrs/mo hands-on work included
Microsoft licensing pass-through

Your plan

Managed

6 – 15 users

$540/mo

vs. $7,000/mo for a full-time IT hire

Hands-on hours

~~$300~~ $200/hr

Baselines across every device$3,000 value
2 hrs/mo hands-on work included
Priority support · licensing pass-through

Your plan

Fractional CTO

16 – 30 users

$1,440/mo

vs. $12,000/mo for an IT manager + fractional CTO

Hands-on hours

~~$300~~ $200/hr

Baselines + ongoing hardening$3,000 value
1 hr/mo hands-on work included
Priority support · licensing pass-through

Enterprise

30+ users

Let’s talk

Scoped against your CTO + IT spend today

Hands-on hours

Volume

Baselines across the org$3,000+ value
Dedicated capacity · custom scope
Licensing pass-through at volume

Monthly hours report

Every billable hour, itemized.

30-day cancellation

Cancel inside 30 days, no charge.

Pricing flexes

Edge case? We’ll work with you.

What’s actually included

Everything’s on the table. Literally.

Every service is available to every plan — your tier only sets the support level and your block of included hours. Here’s what comes with all of them, and what the few priced items cost.

Included on every plan

Baselines security deployment$3,000 value
Microsoft licensing pass-through (~15% off, no markup)
Dell procurement at partner rates
1st year of website hosting (if we build one)
Every build available — Intune, CRM & automation, market integrations — at the hands-on rate
30-day cancellation window

The few things with a price tag

Hands-on work: ~~$300~~ $200/hr · one rate, every plan
Web dev (static page): $500/pg · $400/pg on Managed and up
Hosting after year 1: $30/mo annual · $40/mo monthly
Tech assessment: Free, no card · Run it now →

Pricing questions

The questions that come up before signing.

You set a monthly cap on hourly work, a number you choose, say $2,000, and we check before crossing it. The monthly report shows every hour as it’s logged. You can change the cap any time. The whole point of the model is that you stay in control of variable spend without giving up on getting work done.
Vendors bill you directly. The retainer covers our time managing the relationships: sourcing what you need, contracts, escalations, renewals. We’re the source, but we’re not in the money flow on vendor spend. No markup, no opaque bundling.
Change and fix work: configuration changes, builds, fixes, projects. Strategy and direction (Teams access) is in the retainer. Messaging us to think through an approach doesn’t hit the clock. Every billable hour is itemized in the monthly report so you see exactly what you paid for.
Every plan includes a block of hands-on hours per month: 3hrs on Foundation, 2hrs on Managed, 1hr on Fractional CTO. Smaller teams get more included time because that’s when the build work is heaviest; larger teams lean on us for direction and quoted projects. Use the included hours for builds, changes, fixes, anything hands-on. Anything past the block bills at $200/hr under your cap. Enterprise scope is sized to the engagement.
Your price is always $90 per seat (with a $500/mo minimum), so growing your team just adds seats — no rate jump and no renegotiation when you cross a band. What does change at a band is the tier itself: support level and the block of included hands-on hours. We move you to the next tier on your next billing cycle, with no re-onboarding and no contract change.
Yes. If you’re an edge case (a 40-person team that only needs Managed-level support, a solo founder who wants Fractional CTO access), tell us. The published plans cover ~90% of cases; the rest get a custom quote.

A small monthly base. Hourly only when there’s real work.

Two layers, no surprises.

The reason you stop thinking about IT.

Variable work. Controlled bill.

Cost scales with your team, not with a sales rep.

Everything’s on the table. Literally.

The questions that come up before signing.

Not sure which tier?